How to Fix Your Payment is Pending on Netflix

If you see a error notification on your Netflix account that says "Your Payment is Pending", then something is definitely wrong with your last payment with the streaming service. The error code is usually called "Error Code E101" or "Your Account is on Hold Because of a Problem with Your Last Payment."

If your payment is pending on Netflix, that means your account is on hold because of an error with the last payment or monthly billing that tried to occur on the account. In other words, the error message means Netflix couldn't process payment for your account and this usually happens for several reasons. Some of the reasons are stated:

• Your payment method (such as debit card or credit card) might not have enough money for the required charges.
• The payment method (e.g Netflix GiftCard) you used might has expired or it's no longer valid.
• Your bank or card provider did not approve the monthly charge.
• The payment information given to Netflix doesn't match what your bank has on file.
• US only: The credit card zip code you provided to Netflix does not tally with the one listed with your issuance.

However, it's important to note that other pending charges or authorizations can affect the available balance on your card. That's to say, when your payment is pending on Netflix, you might got charged for it, but the payment might not be enough to complete the service fee. In this case, you need to get in touch with your financial institution for chargeback.

How to Fix

When your payment is pending on Netflix, there are two ways you can fix the error; update your payment method in your account and contact your financial financial institution.

1. Change your Netflix Payment Method

As the error implies that your account is on hold because of a problem with your last payment, then you need to change or update your means of payment. Although, if you can identify why the problem occurred such as insufficient balance on your debit/credit card, then you need to top-up your card and proceed with the subscription payment. But if the issue is not attached to insufficient balance, consider using another payment option.

To change your payment method, login to Netflix account and select "Billing and Payment" under "Settings", then select "Manage payment info". Choose the any preferred payment option available for your country. While some payment options will direct you to their website to complete the update process, you also need to note that Netflix will automatically retry failed payments periodically over the course/change of your billing cycle.

However, if you have successfully updated your payment method, but the payment pending error still shows on your Netflix account, try clicking "Back" or "Refresh" to refresh the system and go back to streaming content library. If retrying your payment or trying a different payment option is unsuccessful, then you need to contact Netflix support.

2. Contact your Bank

If you use debit card or credit card to make payment on your Netflix account, the only reasons you can get pending transaction are subjected to insufficient balance, expired card, unmatched credit/debit card details or your card issuance doesn't support Netflix but it's rare.

However, contact your card issuance or financial institution if your debit card have sufficient balance and you're debited but the payment doesn't reflect on your Netflix account. The institution will see to the situation and file a chargeback.

If you have insufficient balance and it's charge but didn't complete the service fee on Netflix, you'll still get pending payment error on the account. In this case, you also need to contact your bank to chargeback the fund you've already lost to the process.

Please note that web transaction chargeback usually take up to three months before the chargeback is done successfully.

However, if payment error was due to expired card, unmatched card details or card not supported, then all you need to do is to change your payment option. You can use another card or consider using another payment method. Netflix accepts Visa, MasterCard, American Express, Verve Card, Virtual Cards and Prepaid Cards.

Tips to Pay for Netflix

You can follow these tips to successfully pay for Netflix subscriptions to avoid any errors and additional cost.

• Make sure your payment method e.g debit card is valid and detail matches the ones on your issuance. If the card is expired or the card details does not match, you'll definitely get a failed transaction.
• Ensure that you have enough fund in your payment method to complete the service fees.
• You can opt-out of automatic charging of monthly subscription fees. This will let you to review your payment method if it's expired or no longer valid. Then you can easily update the payment method instead of charging automatically that can leads to additional cost or errors.

I hope this helps you. Let me know if you need further assistance. You can do more by sharing this helpful guide to your social media and also drop some lines in the comment box below. Cheers!